Cancellation Policy
Please review our cancellation terms before confirming your travel or transportation booking with Singhtravelhub.in.
At Singhtravelhub.in, we understand that travel plans may change. Cancellation terms may vary depending on the booking type, vehicle, route, travel date, timing and the applicable service provider's conditions.
1. Cancellation Request
Customers who wish to cancel a booking should contact Singhtravelhub.in as early as possible. Cancellation requests should include the booking reference, registered mobile number and relevant travel details for verification.
2. Cancellation Charges
Applicable cancellation charges may depend on the type of booking, vehicle category, route, travel date, time remaining before departure and the terms of the relevant service provider.
3. Cab & Transportation Bookings
For cab and transportation bookings, cancellation charges may apply depending on when the cancellation request is received. In certain cases, charges may apply if the vehicle has already been dispatched, the driver has reached the pickup location, or the trip has commenced.
4. Late Cancellation & No-Show
A booking may be treated as a late cancellation or no-show if the customer does not cancel within the applicable cancellation period or does not appear at the agreed pickup location. Applicable charges may be deducted in such cases.
5. Booking Already in Progress
Once a journey or service has commenced, cancellation may not qualify for a refund. Any applicable refund will be determined according to the specific booking terms and service provider conditions.
6. Changes Instead of Cancellation
Where possible, customers may request changes to the travel date, route, pickup location, drop location or other booking details instead of cancelling the booking. Changes are subject to availability and may involve additional charges.
7. Cancellation by Service Provider
If a service provider, transport operator, hotel, airline or other travel partner cancels or changes a confirmed service, the available options will depend on the provider's applicable terms and the circumstances of the cancellation.
8. Refund After Cancellation
Where a refund is applicable after cancellation, the refundable amount will be determined after verification and according to the applicable booking terms. Processing time may vary depending on the payment method, bank, payment gateway and service provider.
For further information, please refer to our Refund Policy.
9. Non-Refundable Bookings
Certain discounted, promotional, special-fare or otherwise specified bookings may be non-refundable. Such bookings will remain subject to the terms communicated at the time of booking.
10. Verification
All cancellation requests are subject to verification. The applicable cancellation time will generally be determined based on when the request is successfully received by Singhtravelhub.in through an accepted communication channel.
11. Policy Changes
Singhtravelhub.in may update this Cancellation Policy from time to time to reflect changes in our services, booking processes or applicable requirements. The updated policy will be published on this website.